R56 Cold Start Engine Sound

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"I would have been on the phone after the 1st hour of waiting!!!!"
I did call after an hour asking if the driver got lost but I was told they have a service agreement (SLA) of 80 minutes and that if I wanted someone could call the towing company to see where they were.  MINI wouldn't give up the direct contact information for the company - something about how they want to be "involved."  

But yes, 3rd party contract...  I just wish they were honest about it and told me they will get to me whenever they feel like it.  

Interesting post about how PS MINI had a phone tree to call for help - I'll say this...  ALL the MINI owners I've met are happy people in general.  Maybe certain personality's are attracted to the car....

Edited by Jasper - January/10/11 at 4:11pm

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Jasper Members Profile Send Private Message Find Members Posts Add to Buddy List PSMINI Nonmember Joined: September/15/09 Status: Online Points: 75	Post Options Post Reply Quote Jasper Report Post Thanks(0) Quote Reply Posted: January/10/11 at 4:00pm
	"I would have been on the phone after the 1st hour of waiting!!!!" I did call after an hour asking if the driver got lost but I was told they have a service agreement (SLA) of 80 minutes and that if I wanted someone could call the towing company to see where they were. MINI wouldn't give up the direct contact information for the company - something about how they want to be "involved." But yes, 3rd party contract... I just wish they were honest about it and told me they will get to me whenever they feel like it. Interesting post about how PS MINI had a phone tree to call for help - I'll say this... ALL the MINI owners I've met are happy people in general. Maybe certain personality's are attracted to the car.... Edited by Jasper - January/10/11 at 4:11pm
	07 JCW Dark Grey with black top

CORNERS Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List MINI Moderator PSMINI Vice President Joined: July/29/10 Location: Bothell, WA Status: Offline Points: 2765	Post Options Post Reply Quote CORNERS Report Post Thanks(0) Quote Reply Posted: January/10/11 at 4:15pm
	Slightly off topic, but regarding your comment about happy people -- I think might be the car that makes the people happier than they were before!
	Kurt / '04 R53 / 244HP / RMW head&cam&tune, Quaife LSD, 17% pulley, GP intercooler, Miltek header&exhaust, H&R, Wilwood BBK

Jasper Members Profile Send Private Message Find Members Posts Add to Buddy List PSMINI Nonmember Joined: September/15/09 Status: Online Points: 75	Post Options Post Reply Quote Jasper Report Post Thanks(0) Quote Reply Posted: January/17/11 at 6:07pm
	Turns out my problem wasn't related to the cold start issue. I had the other common problem, fuel pump failure. I'll stray a little off topic as well... You might be right about the car making people happier.... Then again, I read somewhere the median income of a MINI owner is $125K a year. We are all young, old and middle aged... and we fall into 4 categories, "brand enthusiasts, who relish the car's British racing roots; design aficionados, who like the car's simple elegance; social butterflies, who want to be part of the Mini community; and gas misers, who crave the Mini's fuel efficiency." http://finance.yahoo.com/family-home/article/107938/what-your-car-says-about-you.html?mod=family-autos Jasper
	07 JCW Dark Grey with black top

johnf36 Members Profile Send Private Message Find Members Posts Add to Buddy List MINI Master PSMINI Member Joined: August/30/07 Location: Ephrata, Wa. Status: Offline Points: 7965	Post Options Post Reply Quote johnf36 Report Post Thanks(0) Quote Reply Posted: January/17/11 at 6:52pm
	nice article http://finance.yahoo.com/family-home/article/107938/what-your-car-says-about-you.html?mod=family-autos
	If everything seems under control, you're just not going fast enough.