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Rachel at Seattle MINI is AWESOME |
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BurnerS 
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Joined: March/17/08 Location: Everett Status: Offline Points: 1179 |
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 Topic: Rachel at Seattle MINI is AWESOMEPosted: March/10/10 at 8:02am |
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Good morning Tina,
Nope you are not the only crazy up this early... NW Mini will take care of you.. no worries!
Steve
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a little bit faster now..
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Tina2009
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Joined: May/08/09 Location: Tacoma Status: Offline Points: 40 |
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Posted: March/10/10 at 7:47am |
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Good morning Steve,
I thought I am early, but it's not true.  Thanks for your reply, Tina. |
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Tina - Cooper S 2007 - Pepper White
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BurnerS
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Posted: March/10/10 at 7:42am |
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Well Tina
I only had to go there once.. But Bert was good t ome down there...
Steve
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a little bit faster now..
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Tina2009
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Posted: March/10/10 at 7:20am |
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SO ... Rachel at Seattle Mini is Awesome.
How's about Northwest Mini Service? ....... (who) at Northwest Mini is awesome? I am new with my little 2007 cooper s, the service and break lights come up, I need to take to Northwest Mini. It will be my first time at NW Mini service, but the car is not. So if you have any suggestions/comments about my first time at NW Service, please give me some inputs. Thanks, Tina |
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Tina - Cooper S 2007 - Pepper White
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BurnerS
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Posted: February/26/10 at 1:48am |
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Have we told Rachel how great she is lately? ah no! Rachel you are awesome!!!!
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a little bit faster now..
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THRLRYD
MINI Master 
PSMINI Member Joined: March/04/07 Location: United States Status: Offline Points: 147 |
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Posted: December/12/09 at 12:32pm |
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I love Rachel! Anne & Martin, when I was there yesterday she was telling me that she sent you a special gift and showed it to me. LOVE IT! I thought that was so awesome that she did that "just because". Her and Rick have been very accomodating through my transmission troubles these last few days. Can't say enough good things about Seattle MINI service thus far!
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Angie & Brandon
'07 BRG/B MCS |
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CINIMIN
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PSMINI Member Joined: August/27/05 Location: Everett WA Status: Offline Points: 3565 |
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Posted: December/11/09 at 9:47am |
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Another great service experience with Rachel: Linda and I had my car in for a small repair (antenna base replacement). It was raining a little but we decided to walk down to Star$ anyway and mentioned to Rachael that we'd be back in a couple of hours, the estimated time fro the repair. When may car was finished early, she sent a car down to pick us up at Star$. That is SERVICE!
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Jack -
CINIMIN 2006 CR/W MCS - 6spd - LSD -15% Pulley - Dinan CAI ASA JH6's Koni FSD's 22mm Bar Have you hugged a curve today? |
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Boomer
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PSMINI Member Joined: July/20/07 Location: United States Status: Offline Points: 1013 |
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Posted: December/11/09 at 6:49am |
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Rachel @ Seattle Mini is great! Very nice to deal with and on top of her game.
Kyle, the service manager is another good person to deal with and I'm glad he made the move up to Seattle Mini.
Thought I'd really miss Bert----------SA at NW Mini. Great guy and always seemed to be in good spirits and worked with you on getting your car in and serviced.
People like them really make a HUGE difference!
Cheers!
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07 MCS, JIC Cross C/O, JCW BBK, Milltek exhaust, RR DP, Helix I/C, RMW tune (208.5 WHP & 238.3 WTQ)Ray's (17 lbs) and Nitto NT01 for track duty
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BurnerS
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Posted: December/11/09 at 4:26am |
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So? you are married.. wats up?
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a little bit faster now..
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Vader
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Joined: December/11/07 Location: United States Status: Offline Points: 854 |
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Posted: December/10/09 at 2:08pm |
She was confused by your status of "Amost Single"
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The FORCE is strong with this one ...
'11 R60 All4-BLK/Blk/Red-OURS (w/Wildfamily) '80 Rover Mini MkVII-EngWh-OURS (really mine!) PAST-'08 R55-HC/Blk, '06 R53-BRG/Blk, '06 R52-PH/Blk |
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BurnerS
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Posted: December/10/09 at 4:17am |
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huh! I must not have made that much of dent in her mind.... I did not get a t-shirt.. LOL!
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a little bit faster now..
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Wildfamily
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Posted: December/10/09 at 1:09am |
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Yes, very cool that she took the time and effort to remember a customer. Definitely makes for a great ownership experience.
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2011 R60 All4 Absolute Black w/Red JCW Stripes
1990 E30 PRO3 Racer #128 |
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Vader
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Posted: December/10/09 at 12:18am |
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Got home last night & there was a package waiting for us from Seattle MINI. Opened it up & Rachel had sent a new t-shirt to Martin. Said it reminded her of him due to the "Wild" reference on the shirt.
Now, that's what I call great service and an awesome memory. I love how the MINI folks remember our names & are sure to say hello when we stop by (both at Northwest and now at Seattle). Just one more reason to love my MINI!
 Have an awesome motoring day everyone!
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The FORCE is strong with this one ...
'11 R60 All4-BLK/Blk/Red-OURS (w/Wildfamily) '80 Rover Mini MkVII-EngWh-OURS (really mine!) PAST-'08 R55-HC/Blk, '06 R53-BRG/Blk, '06 R52-PH/Blk |
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BurnerS wrote: